Basestation one factory reset

If you are experiencing issues with your Basestation one in which its output is very quiet or it is not outputting sound at all please start off by trying a factory reset on the unit.

In order to reset the unit please follow the instructions below:
1.    Ensure the unit is in standby and no input is connected
2.    Hold in the mute and volume button until the red light flashes 5 times (Unit has now reset)
3.    Turn off and connect back up normal

If this does not resolve the issue please submit a query here to one of our technicians who can assist in troubleshooting this further or arrange a repair on the unit.

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